9 EHR Features Procentive Users Should Know About
Are you missing out on features that could improve your practice?
Get the most out of your EHR investment
When you invest in electronic health record (EHR) software, even one as cost-effective as Procentive, it’s a big deal. You pour your agency’s hard-earned revenue dollars into it and hours of time. However, too many agencies don’t realize the full value of their software and miss out on valuable resources. No matter what software you use, make sure you check with your vendors to ensure that you’re getting the most out of your tools as possible.
For our current (and considering!) Procentive customers, we wrote this article specifically for you. Not every customer knows about every feature that we offer. Our goal is to help your agency succeed and we’ve built modules to support that. However not all of our customers know about everything we can do for them so we wrote this handy checklist to help you make sure you’re utilizing Procentive to its fullest potential. As time passes and the needs of your agency change, be sure to revisit this checklist or talk to one of our specialists to make sure you’re not missing out on anything that could make your life easier and your agency more profitable.
Important Features and Integrations that Add Value to Procentive
Secure and Easy-to-Use Client Portal with Messaging Module
We have a client portal that allows you and your clients to conveniently and securely access records, messages, and important reminders. To make sure your patients experience a seamless experience, you can customize your portal with your logo and brand colors.
What you can do with this feature: view care team information, manage your appointments, see clinical documents or limit them depending on your preference, send secure messages to your clients, manage monthly statements, and view vital information like medications, labs, and billing information.
Large Selection of Standard Forms or Make Your Own Custom Forms
You need forms, we’ve got forms. Stop spending your precious time putzing around making your own forms and trying to get this field just right or that field to talk to your system. We offer a huge selection of standard forms that you can use. They already talk to Procentive so you can rest easy knowing that no data will be lost. And, if you need a custom form, we can help you build one that meets your exact specifications.
Short- and Long-Term Billing Services
One of our favorite things to help our customers out with is billing, which is why we offer both short-term and long-term billing services. Use our short-term billing when you’re down a billing team member such as when one unexpectedly departs, goes on long-term leave, or is on parental leave.
Consider Using a Billing Service
Our long-term billing services are supplied by our sister company, BillCare. They’re billing experts and revenue cycle management specialists who help small- and medium-sized mental health agencies and substance recovery clinics reduce their claim denial rate and increase profitability.
If you’re not sure if hiring an external biller is right for you, check out BillCare’s Cost Estimator of Internal versus External Biller Calculator.
Easy-Order Lab Integrations
Placing a lab order takes time and the results take even longer. However, we’ve changed that. With Procentive’s easy-to-use Easy-Order Lab Integration, practitioners can now order a lab test direction within a client’s record. Even better, when the results are ready, they’re posted right away back into the client’s record so you and your client have immediate access.
Secure Credit Card Processing
Money may still be a taboo subject but the method of payment shouldn’t be. Your EHR needs to include a secure credit card processing module to give your clients the best payment experience possible. To make it even more appealing for agencies, Procentive’s credit card processing module makes it easy for you to reconcile payments with bills and is also fully PCI compliant.
E-Prescribe from DrFirst®
Tracking medication history can be complicated, not to mention monitoring your client’s adherence and your own prescription process. Procentive is tackling this frustration by partnering with DrFirst® to offer E-Prescribe, the leading e-prescription medication history, and adherence monitoring solution in the States.
Treatment Plans with Wiley Practice Planners®
Procentive integrated Wiley Practice Planners® so clinicians can craft treatment plans in less than 20 minutes. Create tailored plans while having access to evidence-based interventions to help you be positive about your plans, every time, while saving time.
Outcomes Assessments – HDI Connect™
Help diagnose your clients and identify emergent symptoms earlier with HDI Connect™. It’s a standard assessment that clients find simple to complete. Clinicians and clinics use it to connect with their patients and help them heal faster.
Robust Reporting
Agency owners need data about their finances, clients, and business operations to be able to make strategic, well-informed decisions, which is why we provide robust reports that help you understand the state of your business. Our specialists can help walk you through all of our reports and any questions you have. Check with us today to see if you’re using all the reports you should.
The Bottom Line
Procentive is an expert at clinical data flows so you can automatically make your assessments, your client’s treatment plan, any notes you have, and your billing information talk to each other. We can make life easier for front office team members with point-and-click scheduling to eliminate typos and save time. Our practice management keeps you compliant and efficient and our coordination of care keeps your tasks, like faxing, direct messaging, and HIE, to keep your practice streamlined and easier.
Your clients deserve great care and so do you. That’s why Procentive is continually looking at how to add new features and more integrations that will help make your life easier so you can spend more time focusing on your patients. While this list covers what Procentive offers, be sure that you look at all of your vendors and are using every tool in your toolbelt to its fullest extent.
We hope that you’re using all the free and additional tools that you need but if you’re not, talk to us today! We can walk you through each module, feature, and integration and help you see what will help your agency function more effectively and efficiently.